Shipping Policy
We aim to dispatch all orders within 2–5 business days after successful payment confirmation. Shipping timelines may vary based on your location and product availability. Delays caused by courier partners, strikes, weather conditions, or natural disasters are beyond our control and we are not liable for such disruptions. We reserve the right to cancel or postpone shipping without prior notice in rare cases of stock mismatch or internal errors.
Return Policy
All refurbished or used laptops are thoroughly tested and quality checked before dispatch. We offer no return on products once sold unless
there is a major functional issue reported within 24 hoursof deliveries and validated by our technical team. Cosmetic damages, battery backup
variations, and software configuration mismatches are not considered valid grounds for returns. Return approval is solely at our discretion
after verification.
Cancellation Policy
Order cancellations are allowed only within 4 hours of placing the order, provided the item has not yet been packed or shipped. After this
period, cancellations will not be entertained. If payment was made online and cancellation is approved, refund (if applicable) will be
processed within 7–10 business days after deduction of processing and handling charges.
Track Your Order
You can track your order using the tracking ID provided via email or SMS once the product has been dispatched. Tracking may take 24–48 hours to reflect movement details. For tracking assistance, please contact our support team with your order ID
Exchange / Return Request
Exchange is allowed only in case of wrong product delivery (model mismatch) and must be reported within 24 hours of receiving the order.
Once verified, we may approve a replacement with a similar product of equal or lesser value based on availability. We do not support exchange for buyer’s remorse, change of mind, or preferences related to aesthetics or specs post-purchase.
Terms of Services
By purchasing from our platform, you agree to our terms:
a) All products sold are refurbished or used and carry limited or no warranty unless explicitly stated.
b) Battery, software, and outer body condition may not be identical to new units and are sold as-is.
c) We do not guarantee original packaging, accessories, or extended support unless specified.
d) We reserve the right to modify prices, discontinue listings, or cancel orders without prior notice.
e) Any form of dispute will be subject to jurisdiction under the local courts of our operating city.